Public Course Terms & Condtions


Terms and Conditions for Public Courses

Invoiced Bookings (Except Advanced 2 Day, EMT, EMT Revalidation & Ski Patrol – see below)

If you selected to pay by Invoice please ensure we receive the payment in full at least 10 days before the course, unless an alternative arrangement has been agreed

Confirmed Bookings

Payment in advance confirms your booking

Cancellations

By Customer – Cancellations can be accepted up to 7 days prior to the course; if bookings can be moved to another date and/or venue there will be no charge. If you require a full refund there will be a £10 admin fee applied. Cancellations received less than 7 days before the event are liable for the full amount, however please contact us so we can discuss this. Cancellations must be received in writing or by phone. Non-attendance constitutes cancellation and no refund will be given

By BASP – In the unlikely event that we need to cancel the course we will aim to give 14 days notice, we will liaise with you to transfer your booking or provide you with a refund if appropriate at no extra charge

Adverse weather

In the event of adverse weather on the day, please plan ahead as no refund will be given if our trainer is in attendance. You may wish to take out suitable insurance for such an eventuality. If the trainer is unable to attend, we will transfer your place or give a refund.

Course times

Most of our courses start at 9am and finish by 5pm. This can be changed due to venue requirements and agreement within the group on the day.  Please make prior arrangements with the office if time out is required

Certificates

Certificates are normally issued within 2 weeks of the course completion. If you require a copy of a BASP certificate this can be sent to you by email please contact us. Certificates will not be issued unless full payment is received by BASP. Charges for duplicate certificates: BASP certificate £5.

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Advanced First Aid Course (2 day)

If you wish to cancel your course place, please note, we are not able to refund your course fee or transfer it if you cancel less than 14 days before the course. However, please contact us if you need to cancel as we sometimes have waiting lists and may be able to find someone to take your place.

In the unlikely event that we need to cancel the course we will aim to give 14 days’ notice. We will liaise with you to transfer your booking or provide you with a refund if appropriate.

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EMT

  • The price quoted is based on you sharing a twin room

EMT

  • The price quoted is based on you sharing a twin room
  • At the time of booking a £100 non-refundable deposit is required
  • At the time of booking you will be given a date when the balance is due. This will be between 6-8 weeks prior to the course date
  • Cancellation by the customer – if less than 6 weeks notice is given you are liable for the full amount
  • Cancellation by BASP – a full refund will be offered

EMT Revalidation

  • The price quoted is based on you sharing a twin room
  • At the time of booking you will be given a date when the full amount is due. This will be between 6-8 weeks prior to the course date
  • Cancellation by the customer – if less than 6 weeks notice is given you are liable for the full amount
  • Cancellation by BASP – a full refund will be offered

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Ski Patrol – Refer to the Ski Patrol Training page of the website