Group Course Policies & Procedures
Most of our courses start at 9am and finish by 5pm. This can be changed to meet your groups needs. Please make prior arrangements with the office if time out is required for any of the candidates
Certificates are normally issued within 2 weeks of the course completion. If you require a copy of a BASP certificate this can be sent to you by email, please contact us. Certificates will not be issued unless full payment is received by BASP. SQA First aid at Work certificates will be sent to the candidates permanent home address. Charges for duplicate certificates: BASP certificate £5
Policies & Procedures
First Aid Course Induction Document (contains Equal Opportunities Policy, Candidate Appeals Policy and Complaints Procedure) Please read this prior to attending an SQA First aid at Work course.
Candidate Complaints Form with Complaints Procedure